Welcome to Wide Support
How can we help you today?
When you got here you are probably looking for help.
You will find contact details to get personal support or access a wide range of information by browsing our Q/A’s.
If you are a valuable client with a valid support, monitoring or On-call service contract you can find the link to access the resources below.
To access wide service desk use the following link
or in person at +41 41 240 49 90
Wide Support Portal
Following link will lead you to the documentation portal:
Please use your wide personal username and password.
Wide Documentation PortalDuring our business hours between 08:00-12:00 & 13:30-17:00, our Support and Operations Service Coordinator will assist you with arranging the right resources for your need. Please contact us at +41 41 240 49 90
Outside of business hours, you will we be connected with our intelligent escalation service where you can login with your company assigned PIN code and get in touch with our On-call Support Team.
Monitoring and Alarming service is a set of award winning tools combined with processes and a combination of our knowledge and engineering.
Wide MonitoringEnd to End Support from one hand
Finding the specialist who understands the issue you are facing and the expert that can fix it, is a burden that we want to take off our clients’ business right here.
We stand out from rest by providing End to End support for the most challenging IT problems. With proven expertise of our multi discipline team of support engineers you can rely on us to get your business critical systems up and running.
